Support
Help with SpawnPoint, the messaging app by ESGR Studios Private Limited.
Contact us
Email spawnpoint.app@esgr.studio. Tell us what happened and on which phone. Do not send verification codes, your two-step verification PIN, your backup password or payment card details: we never ask for them.
Common questions
I can't sign in
SpawnPoint signs you in with your phone number and an SMS code. Check that the number includes the right country code and that the phone can receive SMS. If your account has a two-step verification PIN, you need that PIN as well. A forgotten PIN can be reset from the sign-in screen; the reset has a waiting period that protects the account.
Paid plans and billing
Plus, Pro and Max are sold only through Google Play. To change, cancel or restore a plan, or to ask about a charge or refund, use Google Play subscriptions. We never see your card details.
Report something, or block someone
See how to report and block in the Community Rules. To follow a report or appeal a decision, open You > Safety in the app.
Delete my account
See Delete your account. It works in the app and on this site without the app.
Privacy questions
Read the Privacy Policy, or email spawnpoint.app@esgr.studio.